# SageOx Desktop (https://test.sageox.ai/docs/context-capture/ox-desktop)

SageOx Desktop records your microphone and your Mac's audio, so you can capture both sides of a Zoom, Google Meet, or other computer call. Start and stop from the menu bar, then return to the discussion in your workspace.

[Explore SageOx for Mac](/product/desktop), or [try a short recording](#try-this-first) if you already have it installed.

## Install and sign in

You need **macOS 14.4 or later** and a SageOx account.

<Steps>

<Step>

### Download SageOx

[Download SageOx for Mac](/download/desktop)

One download works on every Mac, Apple Silicon or Intel.

Open the downloaded disk image, move SageOx to **Applications**, and open it.

</Step>

<Step>

### Sign in

Choose **Continue with sageox.ai** and finish signing in through your browser. Return to SageOx to continue setup.

</Step>

<Step>

### Allow audio access

On **Hear both sides**, choose **Grant both** and follow the macOS prompts:

- **Microphone** captures your voice.
- **System Audio** captures the other side of the call. Call recording never records your screen; only a [Visual walkthrough](/docs/context-capture/visual-walkthrough) does, and only when you start one.

On **Hear yourself**, say a few words and check that the microphone meter moves. Choose **Continue**, then **Done**.

This setup check tests your microphone. The short recording below checks both audio sources together.

</Step>

</Steps>

## Try this first

Before your next call, make a short recording you can recognize later.

<Steps>

<Step>

### Choose where to save

Open **OX** in your Mac's menu bar. Check the team shown below **Start Recording**; use **Team** to change it. Choose your **Private Team** for a personal test if it's available.

</Step>

<Step>

### Record both sides

Put on headphones and play a short spoken video or podcast in another app. Click **Start Recording**, then say a few words yourself.

Look for **Recording**, the running timer, and **Hearing you** as you speak. You can leave the menu closed while recording continues.

</Step>

<Step>

### Stop and check the result

After about 30 seconds, open the menu and click **Stop**. When the saved confirmation appears, choose **View Recording**.

Once the transcript is ready, check for words from both you and the video. If either is missing, use the [audio checks below](#troubleshooting) before your next call.

</Step>

</Steps>

## Record your next call

Open the menu bar and click **Start Recording** before or during your call. Check the destination team each time you switch between personal and shared discussions.

<Callout type="info">
System audio can include other sounds playing on your Mac. Pause unrelated audio before recording.
</Callout>

| Control | What it does |
|---------|--------------|
| **Pause** / **Resume** | Take a break without starting a separate recording. |
| **Stop** | Finish the recording and keep what you captured. |
| **View live** | Open the discussion while recording continues, once it's available online. |
| **Discard recording…** | Cancel a recording you don't want to keep. |

### Let SageOx offer to record

SageOx can offer to record when it detects a meeting. To start automatically, open **Settings → Recording** and choose a team under **Auto-record into**.

In the same settings, **End when meeting ends** stops recording when the detected meeting ends, with a brief chance to undo.

You can always start and stop from the menu bar yourself. Desktop warns as a recording approaches four hours of active recording, then stops at that limit.

## Return to your workspace

Choose **Open [your team]** from the menu bar to open the full workspace. Go to **Discussions** to find recordings for that team, including ones captured on your Mac.

Open a discussion to read its transcript and, after processing, its summary, decisions, and next steps. Team discussions become part of your shared [Team Context](/docs/features/team-context), available to your human and AI coworkers.

## Troubleshooting

### The microphone meter doesn't move

Open **Microphone** in the menu bar and check the selected input, especially after connecting headphones. In **System Settings → Privacy & Security → Microphone**, check that SageOx has access.

### The transcript is missing the other side

Check SageOx's system-audio access in **System Settings → Privacy & Security**. Depending on your macOS version, the section may be called **Screen & System Audio Recording**. Follow any restart prompt, then repeat the short recording test with audio playing in another app.

### The connection drops or a recording is still saving

Desktop keeps captured audio on your Mac and retries delivery. Keep SageOx open to finish saving, and follow any recording-needs-attention message. Live viewing and processing may wait until you're back online.

### You can't find a recording

Check the team you recorded into. Open that team's workspace and look in **Discussions**; a test saved to your Private Team won't appear in another team's list.

### You need to update the app

Open the menu bar and choose **Check for Updates…**. SageOx also checks for updates automatically and waits until recording and saving have finished before installing them.

## What's next

- [Visual walkthrough](/docs/context-capture/visual-walkthrough): talk through a design, a build, or a change you're reviewing, and point at what you mean.
- [Discussions](/docs/context-capture/discussions): revisit what your team said and decided.
- [Context capture overview](/docs/context-capture): choose another way to capture a conversation.
- [Audio + transcript upload](/docs/context-capture/audio-upload): bring in a recording you already have.